Once your registration is processed, you will receive a confirmation email with instructions on how to complete your pre-course forms and gain access to essential course information.

If a specific course is full, you can apply to our waiting list for that course. If you do this, we will alert you if a place becomes available. Allocation of wait listed places is on a first come, first served basis. Applicants will be informed of an available place by email or phone and the offer will be open for 48 hours before it defaults to the next person on the wait list. To apply to the wait list, please contact [email protected]

Payment Procedures

Unless otherwise stated (e.g CPHA Course), courses are residential and course fees are inclusive of meals, accommodation, training and training materials. Transport to and from the venue is not included.

Full payment via credit or debit card is required when registering for a course. We can accept in payment in AUD, USD or FJD, depending on the course.

Organisations can request to pay via invoice rather than credit card. Please email [email protected] if you would like to request an invoice. Please note that after registering for the course and the invoice is issued the organisation has 1 month to pay the outstanding balance to secure the place on the course. 

Cancellations

RedR will allow a participant to defer their participation to a subsequent course without penalty once ONLY if that notice is received 14 calendar days preceding the advertised start date of the course originally enrolled in. Course enrollment may be transferable to another person, without penalty, and you should contact [email protected] to discuss options.

RedR Australia reserves the right to cancel an applicant’s place in a course if the balance of the course fee is not received 14 calendar days prior to the course commencement date.

A participant that withdraws from a course once it has commenced automatically forfeits 100% of the course fee.

Please refer to our full Terms & Conditions.