Training Courses
Training FAQs

RedR Australia welcomes international participants to attend our internationally recognised humanitarian training courses. 

Unfortunately RedR Australia is unable to provide information or advice about applying for an Australian visa. All relevant information about applying for a visa to Australia can be found at the Department of Home Affairs web-page (https://immi.homeaffairs.gov.au).

Please note that RedR Australia does not sponsor individuals visa applications and RedR Australia is not able to provide any reference numbers for a visa application such as a migration agent registration number or other similar numbers. 

Please register online for one of RedR Australia's training courses to receive a letter of invitation to attend a course. 

 

Once you have registered for a course and your registration has been accepted you will be emailed a link to RedR Training portal. 

RedR Training Portal can be accessed by clicking here.

Username: Is your email address

Password: To create a password for the first time click on the ‘forgotten your password? click here’ link and follow the steps.

 

The Essentials of Humanitarian Practice (EHP) provides a great overview of the humanitarian sector and covers how NGOs, National Governments and United Nations agencies work together to coordinate a large scale humanitarian response. This course may be beneficial to those looking to better understand the humanitarian sector and how their skills could be best utilised. 

Read more information about the EHP course here

 

If the training course you are interested in attending is one of our courses held in Dookie (EHP, HEAT, WASH or HLE) then please follow these instructions:

Training venue: University of Melbourne Dookie Campus, Dookie College 

Address: 940 Dookie-Nalinga Road, Victoria, 3647

TRAVELLING BY TRAIN
Catch the V-line train from Melbourne’s Southern Cross Station departing at 7:05am, arriving at Benalla Station at 9:28am. You will be picked-up from Benalla train station and driven to Dookie campus in a mini bus, which is a 30-40 minute drive. This is the only train that RedR will be collecting participants from; otherwise, you will have to catch a taxi to the Dookie College (approx. $80.00).

You can reserve tickets online and see the train timetable, by visiting this link: http://www.vline.com.au. When returning to Melbourne carpooling with other participants may be arranged while at the course. 

DRIVING BY CAR
From Sydney or Canberra From the Hume Hwy, take the Benalla turn off. In Benalla, turn right at Nunn St, and follow the road to Shepparton. After Nalinga, turn right at the Dookie College sign (just after Violet Town turn off).

From Melbourne From the Hume Hwy take the Violet Town turn off. As you enter Violet Town, turn right at the signpost Dookie C365. Turn left at the Benalla-Shepparton Rd. Some 500m to your right will be the sign to Dookie College. Follow the road for 3 km until you see the sign for Dookie Campus on your left.

Within the College grounds, go left at the flagpole T-junction & immediately left into the parking lot. The Conference Centre is the older of the buildings next to the parking lot, look for the RedR sign that will be outside the Conference Centre.

 

Yes, the participant email contact list is available on the training portal for two weeks after the course completion date. Please login into the training portal after you have finished your course and you will be able to see the email contact list in the 'post course' tab. 

If you would not like your email address to be shared with other participants please email [email protected] and let us know. 

 

RedR Training Portal can be accessed by clicking here.

Username: Is your email address

Password: To create a password for the first time click on the ‘forgotten your password? click here’ link and follow the steps.

 

Yes, a participant can defer their participation to a subsequent course without penalty once ONLY if that notice is received 14 calendar days preceding the advertised start date of the course originally enrolled in. Please email [email protected] to let us know of your intention to defer. 

Course enrolment may be transferable to another person, without penalty, and you can contact [email protected] to discuss options.

The policies around course deferment are outlined in our terms and conditions: https://www.redr.org.au/terms-and-conditions/

 

When registering online for a RedR course you can select invoice as the payment method. Once your registration is accepted and processed an automated invoice is sent to the email address you have listed under 'employer contact email'. 

For the purchase order section on the online registration this is designed for organisations who need to match invoices to their own internal purchase orders. if this doesn't apply to your organisation please write 'not applicable' in this section. 

If you have any questions about invoicing please email [email protected]

 

Unfortunately RedR Australia is not currently offering any discounts or scholarships for our training course fees other than the discounts listed on the website under the training course fees web-page

 

RedR Australia's full terms and conditions are located here

Except 2. Charges and Fees for Services from RedR Australia's terms and conditions is relevant specifically to training course fees : 

2. Charges and Fees for Services

By registering for a Service, you agree as follows:

a. To pay, using a valid credit card (or other form of payment which we may accept from time to time), the fees set out on this website, applicable taxes, and other charges, surcharges, costs and fees incurred in order to access or purchase our Services (“Fees”).

With regard to Fees we:

i. reserve the right to increase the Fees, or to introduce new Fees at any time, upon reasonable advance notice communicated to you through a posting on this Website or such other means as we may deem appropriate from time to time (including electronic mail or conventional mail).

ii. will automatically charge your credit card or other account up to two weeks prior to commencement of a course unless you terminate or cancel your registration in writing two weeks before commencement of the course.

Each time you use or apply for our Services, you reaffirm your agreement that we may charge your credit card (or other form of payment, if applicable).

b. All Fees are quoted in Australian dollars and are inclusive of any applicable GST, except where otherwise stated.

c. In addition to the Fees, you are responsible for all charges and fees associated with connecting to this website, including without limitation all telephone access lines (including long-distance charges, when applicable), internet service provider fees, telephone and computer equipment, and any other fees and charges necessary to access our Services.

d. For the purposes of your use and purchase of our Services, including identification and billing, you agree to provide us with true, accurate, current and complete information as required by the Application form for our Services including your complete legal name, address, telephone number, email address and applicable billing information (e.g., credit card number and expiration date) as required (Application Data).

You agree to allow us to share your Application Data with third parties for the purpose of verifying the information you provide and billing your credit card or otherwise charging your account. RedR Australia utilises a third party agency to manage and keep private credit card transaction data. You agree to maintain and promptly update the Application Data to keep it accurate at all times.

NB: RedR Australia’s preferred payment method is via credit card. However, in some circumstances, invoicing may be arranged for payment of the course fee balance. Please ensure your name is included in the title of your bank transfer and the title and month of the course you are undertaking if possible. Please note that international applicants must pay their deposit and balance via credit card only. To accept donations we use eWAY. For any enquiries regarding your payment please contact RedR directly.

Without limiting any other provision of this Agreement, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that this is the case, we reserve the right to refuse any and all current or future use by you of any of our Fee-based Services.

e. You are entirely responsible for maintaining the confidentiality of your account information. You must notify us immediately in the event of any known or suspected unauthorised use of your account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your credit card information. In the event of a breach of security by you, you will remain liable for any unauthorised use of your Application Data. If your credit card expires, is cancelled, is lost or is subject to use without your authorisation, you will immediately update your Application Data.

f. In the event of your failure to satisfy limitations we set based on demographic, geographic, health and/or other similar criteria, or if we otherwise properly refuse your Application to one of our Fee-based Services or if you cancel your registration to one of our Fee-based Services, we agree that the Registration Fee paid in advance by you (or portion thereof) is refundable.

g. Substitutions are welcome at any time.

h. A non-refundable deposit of $400 (Australian) is payable at the time of enrolment to secure your place on a course. This payment must be made via credit card through our secure payment facility.

Payment of the fee balance may be incremental or made as one final payment, and must be paid in full at least 14 calendar days prior to the advertised course commencement date.

i. RedR Australia reserves the right to cancel an applicant’s place in a course if the fee balance is not received 14 calendar days prior to the course commencement date.

If cancellation of a reserved course booking is received by RedR less than 14 calendar days preceding the advertised course commencement date, 50% of the total course fee will be non-refundable. Special circumstances may apply and must be verifiable with medical and other certificates to justify a late cancellation and full reimbursement (less deposit).

RedR will allow a participant to defer their participation to a subsequent course without penalty once ONLY if that notice is received 14 calendar days preceding the advertised start date of the course originally enrolled in. Course enrolment may be transferable to another person, without penalty, and you should contact [email protected] to discuss options.

j. If cancellation from a course occurs following course commencement, then 100% of the course fee is non-refundable. Consideration will be given to special circumstances and any such request must be made in writing within 7 days of course withdrawal.

k. If a refund is agreed upon by RedR Australia, the withdrawal is to be confirmed in writing before the refund will be paid.

l. RedR Australia reserves the right to change the commencement date or to cancel a training course for any reason with a minimum of two (2) clear weeks’ notice for any long training courses. If it’s a short course, RedR reserves the right to cancel within 72hrs of the workshop commencement.

m. Applicants will be given a full refund of fees where a change of date occurs. However, applicants may elect to transfer their registration without additional cost where a training course is rescheduled and the new dates are convenient.

n. A tax invoice will be provided, as soon as practicable following receipt of the registration.